What we collect
- Account: your name and email address.
- Your content: topics, preferences, drafts, posts, images and plans you create.
- LinkedIn: when you connect it, your member ID, name, photo, email and access tokens that let us post for you.
- Chrome extension: with your permission, your LinkedIn session cookie, profile details and browser details, plus the IP address and approximate location it connects from. We use these to run the LinkedIn features you use.
- Connected tools (Gmail, Slack, Notion, Fathom, Fireflies): if you connect them, we read recent items to help write your content. We only read, and we don’t store them.
- Slack app: if you install it, your workspace and user IDs and what you submit through it.
- People who interact with you: public details such as the name, headline, profile link and comment of people who engage with your posts, used for your reports.
- Payments: handled by our payment processor. We never see your full card number.
- Technical data: IP address, browser, device and error logs.
How we use it
To run the Services: writing and publishing your content with AI, reports, billing, support, service emails, security and improving the product. AI providers process your inputs only to generate results for you, and we don’t use your content to train AI models. We don’t sell your data or use it for advertising.
We use a sign-in cookie and your browser’s local storage for basic settings. We don’t use advertising cookies.
Engagement features
On plans with engagement features, members react to and comment on each other’s LinkedIn posts. Your account may post AI-written comments and reactions on other members’ posts, and they may do the same on posts you promote. This is on by default and you can turn it off anytime in Settings → Engagement.
Google user data
Our use of data from Google APIs (such as Gmail) follows the Google API Services User Data Policy, including its Limited Use requirements.
Keeping and deleting data
We keep your data while your account is active. Ask us to delete your account and we will delete or anonymize your data within 30 days, except what the law requires us to keep.
Your rights
You can ask to access, correct, export or delete your data by emailing privacy@trafficsocial.app. We reply within 30 days. You can also disconnect LinkedIn or other tools, turn off engagement features, remove the extension, and unsubscribe from marketing emails at any time.
If you are in the EU or UK, we process your data to provide our contract with you, for our legitimate interests (security and improving the Services), with your consent (which you can withdraw), or to meet legal obligations. You may also object to processing or complain to your data protection authority.
Security and other terms
- We protect your data with reasonable safeguards, but no system is completely secure.
- Your data may be processed in the United States and other countries, with safeguards where required.
- The Services are for people aged 18 and over.
- If we change this policy, we will update it here and tell you about significant changes.
Contact
Privacy: privacy@trafficsocial.app · Everything else: support@trafficsocial.app